Privacy Policy
Last updated: April 10, 2026
This Privacy Policy describes how Les West ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from leswest.com or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a client, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the Last Updated date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services.
Information you directly submit to us may include:
Basic contact details including your name, address, phone number and email
Account information including your username, password and security questions
Application information including lifestyle details, wardrobe preferences and styling goals submitted through our enquiry form
Membership information including your tier, service preferences and styling history
Customer support information including the content of any communications you send us
Information we collect automatically may include:
Usage data such as how you access and use our Site, device information, browser information, network connection details and IP address
Cookie data as described in the Cookies section below
Information we obtain from third parties may include:
Payment information collected by our payment processors to process transactions
Information from analytics providers to help us understand how our Site is used
How We Use Your Personal Information
Providing services. We use your personal information to provide you with the Services, including to process payments, manage your membership, send account and transaction notifications, and deliver the styling services you have requested.
Communication. We use your personal information to respond to your enquiries, provide client support, and maintain our relationship with you.
Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Improving our services. We use your personal information to understand how our Site is used and to improve the Services we offer.
Cookies
Like many websites, we use cookies and similar technologies on our Site. We use cookies to power and improve our Site and Services, including to remember your actions and preferences, and to run analytics to better understand user interaction with the Services.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
With service providers who perform services on our behalf, such as payment processing, data analytics and customer support
With Squarespace, which powers our website and membership platform
When you direct or consent to disclosure of certain information to third parties
In connection with a business transaction such as a merger or acquisition
To comply with any applicable legal obligations, including to respond to subpoenas or search warrants
To protect or defend the Services, our rights, and the rights of our users or others
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete or restrict the processing of your personal information. To exercise any of these rights, please contact us using the details below.
If you are a resident of California or certain other jurisdictions, you may have additional rights under applicable privacy laws. Please contact us for more information.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies.
Children's Data
The Services are not intended to be used by children under the age of 16, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.
Security and Retention of Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of information transmitted to or through our Services.
We retain your personal information for as long as necessary to provide the Services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Les West Email: kelli@leswest.com Website: leswest.com Location: Austin, Texas